PINCHme
Help Center

Please email our Customer Service Team at help@pinchme.com

Please note:

1. PINCHme ships to most areas of the 48 contiguous states in America. Unfortunately, we do not ship to Hawaii, Alaska, Puerto Rico, the U.S. Virgin Islands or Guam. We also do not ship to Canada or elsewhere internationally. If you live in a region that we do not ship to, unfortunately, you are unable to sign up as a PINCHme member.
2. We use a third party verification system for email addresses, mailing addresses and mobile phone numbers. If you live in one of the 48 contiguous states in America and the particular addresses or phone number you provide are not being accepted or validated we are, unfortunately, unable to override this. We suggest trying with an alternative address or mobile number. 
3. If you are not receiving your One Time Password (OTP) email, this is most likely because your OTP email is bouncing. We suggest that you use an alternative email address, typically from a different mailbox provider - for example Outlook, Gmail, Yahoo etc. If you could please provide us with an alternative email address, we will update it for you. Alternatively, we recommend you sign up via socials.

The account security of our members is very important to us. As such we use one-time password (OTP) verification.

If you are not receiving your email containing your OTP, it is most likely because this email is bouncing. A bounced email is typically a response from your mail server indicating that the email message cannot be delivered.

In this case we suggest that you use an alternative email address, typically from a different mailbox provider - for example Outlook, Gmail, Yahoo etc. If you could please provide us with an alternative email address, we will update it for you.

Alternatively, we recommend you sign up via socials.